AI and Facility Management: How to Avoid Potential Pitfalls

Artificial intelligence can help property professionals work smarter and make better decisions—but it’s not a silver bullet.

Artificial intelligence is playing a bigger role than ever in facility management and building operations, from finding opportunities to optimize building systems to simplifying decision-making. It can empower building owners and operators to work smarter—but it’s not a silver bullet, warned Maureen Ehrenberg, president, commercial division, of Lessen, whose Digital FM+ tool uses AI to help create maintenance plans and improve building resilience.

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